Privacy Policy
Stratis Security is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, become a customer or supplier, or otherwise interact with Stratis Security.
We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.
Who We Are
For the purposes of UK data protection law, the data controller is:
Stratis Security
Columba House
Adastral Park
Martlesham Heath
Suffolk
IP5 3RE
Email: info@stratissecurity.com.
If these business details have changed, they should be updated before this policy is published.
Information We May Collect
Depending on how you interact with us, we may collect:
your name, job title and organisation;
email address, telephone number and other contact information;
information submitted through website forms or enquiries;
correspondence between you and Stratis Security;
information relating to quotations, projects, contracts or services;
supplier and business contact information;
technical information relating to your use of our website, such as IP address, browser type, device information and pages visited;
any other personal information you choose to provide to us.
Please avoid providing sensitive personal information unless it is necessary for the purpose of your enquiry or our work.
How We Use Your Information
We may use your personal information to:
respond to enquiries and requests;
provide quotations, products and services;
communicate with customers, prospective customers, suppliers and business partners;
manage projects and contractual relationships;
provide customer and technical support;
maintain records relating to our business activities;
improve our website, products and services;
protect our systems, premises and business from fraud, misuse or security threats;
comply with legal, regulatory and contractual obligations;
send relevant business communications or marketing where permitted by law.
We will only use personal information where we have a lawful basis for doing so.
Our Lawful Bases
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Legitimate Interests
Where processing is necessary for our legitimate business interests, including responding to business enquiries, managing customer and supplier relationships, improving our services, maintaining security and operating our business, provided those interests are not overridden by your rights.
Legal Obligation
Where we are required to process information to comply with applicable law or regulation.
Consent
Where we have specifically asked for your consent. Where processing is based on consent, you may withdraw that consent at any time.
The lawful basis used may vary depending on the purpose for which information is processed. The ICO requires organisations to explain both the purposes and lawful bases for processing.
Marketing Communications
We may contact existing or prospective business customers about Stratis Security products and services where permitted by law.
Where consent is required, we will obtain it before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting: info@stratissecurity.com.
You may also use any unsubscribe option provided in an electronic marketing communication.
Website Usage, Cookies and Analytics
Our website may use cookies and similar technologies to operate correctly, maintain security, remember preferences and understand how visitors use the website.
Where cookies or similar technologies are not strictly necessary and consent is required, they should not be activated until you have been given an appropriate choice.
You can manage your preferences through any cookie controls provided on the website or through your browser settings.
If Stratis Security uses third-party analytics, advertising or tracking services, those services should also be identified in the relevant Cookie Policy or cookie consent information.
The ICO requires clear information about cookies and appropriate controls for cookies that require consent.
Sharing Your Information
We do not sell your personal information.
We may share personal information where reasonably necessary with:
service providers supporting our IT, website, communications or business systems;
professional advisers such as accountants, insurers or legal advisers;
contractors, suppliers or specialist partners involved in delivering services;
regulators, law enforcement agencies or public authorities where required by law;
another organisation in connection with a merger, acquisition, restructuring or transfer of all or part of our business.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that it is handled securely and in accordance with applicable data protection requirements.
Security Services and Client Systems
As part of our work, Stratis Security may supply, install, maintain or support security technologies that are capable of processing personal information.
Where personal information is processed through a system operated by one of our customers, the customer may be the data controller and Stratis Security may act only on its instructions.
In those circumstances, questions about how information collected by that system is used should normally be directed to the organisation responsible for operating it.
This is particularly important for technologies such as surveillance, access-control and identification systems.
International Transfers
Some of the service providers or technology platforms we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is permitted under UK data protection law and that suitable safeguards are in place where required.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, contractual, accounting, insurance and regulatory requirements.
Retention periods may vary depending on the type of information and our relationship with you.
When personal information is no longer required, we will securely delete it, anonymise it or otherwise dispose of it appropriately.
The ICO specifically requires privacy information to explain either the retention period or the criteria used to determine it.
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
request access to personal information we hold about you;
ask us to correct inaccurate or incomplete information;
request deletion of your personal information in certain circumstances;
ask us to restrict how your information is processed;
object to certain uses of your personal information;
request the transfer of certain information to you or another organisation;
withdraw consent where we rely upon consent;
complain about how your personal information has been handled.
These rights are not absolute and may depend on the circumstances and our lawful basis for processing.
To exercise a data protection right, contact: info@stratissecurity.com.
We may need to verify your identity before responding to a request.
Subject Access Requests
You have the right to request a copy of personal information that Stratis Security holds about you.
In most circumstances, there is no charge for making a subject access request. A reasonable administrative fee may only be charged in limited circumstances permitted by law, such as where a request is manifestly unfounded or excessive, or where additional copies are requested.
We will normally respond to a valid request within one month, although the law allows additional time in certain circumstances, including particularly complex requests.
Your Right to Object
You have the right to object to certain processing of your personal information where we rely on legitimate interests. You also have the right to object at any time to the use of your personal information for direct marketing.
Contact info@stratissecurity.com if you wish to exercise this right.
Complaints
If you have concerns about how Stratis Security has handled your personal information, please contact us first so that we can investigate.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information is available from the Information Commissioner's Office.
Links to Other Websites
Our website may contain links to websites operated by third parties.
Stratis Security is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy information provided by any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal obligations.
The latest version will be published on this page together with the date it was last updated.
Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:
Stratis Security
Columba House
Adastral Park
Martlesham Heath
Suffolk
IP5 3RE
Email: info@stratissecurity.com.